How to Cancel an Order on Flipkart? Detailed Guide (2024)

Flipkart is India’s largest e-commerce organization, selling numerous products like garments, shoes, mobile telephones, laptops, refrigerators, washing machines, books, cosmetics, groceries, and so on.

Ordering products on Flipkart is really easy, but what do you do if you want to cancel your order? Human beings are fickle-minded. We order some products, and after some time, we feel like ordering something else.

In one of these scenarios, you could cancel the product ordered and receive your money back. in this article, we will discuss the steps to cancel orders on Flipkart.

Also Read: How to use a Flipkart gift card?

How to Cancel an Order on Flipkart?

If the product has not been shipped by the seller or is still in the specified cancellation period you need to follow these steps to cancel the order on Flipkart.

On the Flipkart Mobile app:

• To cancel the order on the Flipkart app, you must open the app and select “My Orders”.
• As soon as you click on “My Orders”. A list of all your orders will appear. Select the order you want to cancel and click on the ‘Cancel’ button.
• In the next step, you will be asked to indicate the reason for canceling the order. From the list of reasons given, you can choose your own. If your reason is not listed, you can select “My reason is not listed” and enter the reason in the comment box. The comment section is optional; you can fill it in or leave it as it is.
• After stating the reasons, you need to click on “Confirm cancellation”. Now your order will be canceled, and you will receive a refund in the mode through which you made the payment.

On the Flipkart Website:

• If you want to cancel the order on the Flipkart website, you must visit www.flipkart.com and log into your Flipkart account.
• After you log in to your account, click on your username, which is displayed in the navigation section. Then click on ‘Orders’.
• All of the orders are visible on the screen after you click on them. Click Cancel after selecting the order you wish to cancel.
• You must select the reason for canceling the order and click on the ‘Confirm Cancellation’ button.

After the order has been canceled, the money will be refunded to your original payment mode as selected while purchasing such as debit card, credit card, or internet banking account (whichever mode you have used for payment). In the case of COD (Cash on Delivery), you will no longer acquire any refund as you have not paid the cash.

Note: According to the recent update, canceling an order on Flipkart is viable if the item has not been shipped or within the cancellation period. You will not be able to cancel the order if the product has already been shipped from the seller’s warehouse. In case you want to cancel the order after the product has been shipped, you want to talk to Flipkart customer care and make a request to cancel the order.

How do I cancel an order on Flipkart after shipping?

At some point, we come across a situation where we place an order on Flipkart and want to cancel it after a few days. Everyone may have different reasons for this. But the point is to cancel the order after the product has been shipped. The cancel button is removed by Flipkart after the merchandise is shipped.

But you can still cancel the order by calling customer care at Flipkart. You can request that they cancel the product by calling the number “18002089898”. Additionally in the Flipkart mobile app, there is an option to raise a ticket for each specific order, you can use that to discuss your query with the agent.

Once your order is canceled, you will receive your money (if paid using any online payment methods or Flipkart PayLater)within 5 to 7 business days(Holidays not included). In the case of COD, no refund will be provided.

What Are the Modes of Refund After Cancelling Your Order?

You can get a refund in two different ways.

Initially, Flipkart returns the money to your Flipkart wallet. You can use the wallet’s balance to buy other items on the website.

Second, Flipkart will refund the order amount back to your bank account.
or in the same mode through which you made the payment. The only thing you need to keep in mind is that you choose the most suitable option according to you.

What Are the Conditions for Cancellation?

A customer can cancel an order from Flipkart only if the product has not been shipped. If the order is canceled before shipping the product, then you can be sure of a full refund.

What if your order has been shipped but you still want to cancel it? In such cases, you will need to approach the customer care service via phone or email.

Afterward speaking to the customer care representative, there is a 99% chance that you will agree to cancel your order. Just provide them the actual reason if asked.

Final Words:

If an order is canceled on Flipkart within the selected time and meets the cancellation supplies, it is usually an easy process. You may successfully and hassle-free cancel an order on Flipkart by following these steps.

Keep in mind that conditional on the product you buy, the cancellation policy and other limits exact to your order and seller may change.
After placing an order, always have an eye on the cancellation window to make sure you may easily cancel if essential.