How to Cancel an Order on Meesho: A Step-by-Step Guide

Meesho, an increasingly popular online shopping destination, has positioned itself as a preferred alternative to the top e-commerce giants in the country. Boasting over 11 lakh sellers and a wide-reaching delivery network covering 19,000+ pincode destinations in India, Meesho offers a diverse range of products.

This guide is dedicated to navigating the process of canceling an order on the Meesho platform, ensuring a seamless experience for users.

Also Read: Meesho app not opening solutions

How to Cancel an Order on Meesho?

Meesho’s online shopping app, available for mobile devices, replicates the desktop site’s diverse product categories and dedicated seller section. Users can seamlessly shop, place orders, and manage their accounts through the app.

However, understanding the cancellation process becomes imperative in case the need arises.

Canceling Orders Using the Mobile App:

• Open the Meesho app on your phone.
• Login to your account with proper details.
  
• Go to the “My orders” section.
  
• Click on the order you want to cancel.
  
• Provide the cancellation reason and provide feedback.
  
• Tap on the “Cancel Product“.
  
• You will receive a cancellation confirmation message.

Also Read: How to cancel an order on Flipkart?

Canceling Orders Using the Website:

• Visit the Meesho website, log in, and access your orders.
• Select the order you want to cancel.
• Click ‘Cancel,’ choose a reason, and tap ‘Cancel Product.’
• Receive a confirmation notification.

Note: You can’t cancel an order once the product is shipped, instead you need not receive the order. In simple terms reject the order when delivery is attempted. It will be automatically canceled after that.

Canceling Shipped Orders via Customer Care:

• Dial Meesho’s helpline number: 91 8061799600.
• Provide the necessary details for the order cancellation.
• Access the helpline number through the app or the ‘Help Centre‘ button available.

Note: After opening your profile you will find a Help Centre section. Open that and click on the specific order, then open the what issue are you facing section. after a new window opens, tap the chat with us or call me back option and share your preferred language and other details to continue.

Canceling Orders via Support Email:

• Email Meesho at [email protected].
• Include comprehensive order details for swift processing.
• Receive a confirmation email upon successful cancellation.

Canceling Orders Through Twitter(X):

• Tweet to Meesho via their official Twitter account: Meesho_Official.
• Specify order details, your name, and email for a prompt response.
• Twitter team confirmation on order cancellation.

How to Get a Refund from Meesho?

The refund process on Meesho requires adherence to specific rules. Refunds are granted if the product is returnable, with a 7-day window for returns from the date of receipt. Returned products must be unused, with labels and packaging intact. The refund process is initiated via the original payment method.

Meesho’s Return & Exchange Policy

Meesho prioritizes buyer satisfaction, offering a penalty-free cancellation policy. Sellers are not charged for order cancellations. If a shipped order is not delivered, it is converted to ‘Return to Origin,’ with the seller handling return shipping fees.

Returns and Replacements:

• Wrong or damaged product: Free replacement provided.
• Cost differences: Buyer pays for a higher-priced replacement or receives a refund for a lower-priced replacement.

Frequently Asked Questions (FAQs):

Final words:

Mastering the Meesho order cancellation process is key to a seamless online shopping experience. Follow these steps, stay informed, and make the most of the platform’s user-friendly features.

Whether canceling through the app, customer care, email, or Twitter, Meesho ensures a hassle-free journey for both buyers and sellers.