JioFi Not Working: Fix Common Problems Instantly(2024)

JioFi Not Working: JioFi is a portable router device that allows users to access the features of 4G internet services on the go. If you have an old 3G/2G supported device or you may want to use 4G high-speed internet or your tablets/smartphones/laptops, you can easily use that just by using a JioFi portable Wi-Fi hotspot.

However, users often face issues with their JioFi devices, which can be frustrating and inconvenient. A not working JioFi device can lead to no access to the internet, and it needs to be fixed immediately to restore the connection issues.

In this article, we will discuss some of the most common issues faced by JioFi users on their JioFi device not working problem and provide step-by-step troubleshooting tips to help resolve these issues.

Also, Read:

• Jio SIM not working, ways to fix
• Airtel SIM not working problem & solution
• Steps to fix Jio network problems quickly
• Fix not registered on network error on Jio SIM
• Visible Wireless network not working solutions

Common Issues Related to JioFi Not Working:

A JioFi portable wireless router can be down for some time for several reasons, this problem can lead to a longer period if not solved.

Some of the most common issues faced by JioFi users include:

Device not turning on: If your JioFi device is not turning on, it could be due to a dead battery. To fix this issue, try charging the device or replacing the battery.

Li-ion batteries become dead over time, and it is a normal issue that can be resolved easily by replacing the battery of the device. If your device is under the warranty period, you can replace it by visiting a service center near you.

Slow Internet speed: Slow Internet speed can be caused by network congestion or interference at times. To fix this issue, try optimizing the device’s settings for better performance.

If you have no technical experience on how to configure the correct APN settings on the Jio network, we have already written a blog post on that. You can read and follow the steps mentioned.

Connectivity issues: Sometimes, connectivity issues can be a headache for some users. If your JioFi device is having trouble connecting to the internet, or it is already connected and you are experiencing slow internet speed.

In that case, try resetting the device, checking for firmware updates, or resetting network settings on the device.

Let’s discuss how to do that, step by step.

Also, Read:

• JioFi LED blinking red: steps to fix
• Steps to recharge JioFi router online
• Setup WPS connection on a JioFi device
• JioFi not connecting to PC or Laptop solutions

Troubleshooting the common JioFi Issues(Solutions):

In this section, we will provide step-by-step instructions on how to troubleshoot some of the most common JioFi issues.

But remember, not all steps are mandatory for every user, you need to figure out on your own and go for the right solution that is relevant to your problem.

Resetting the JioFi Device

If your JioFi device is having some sort of issues, one of the first things you can try is resetting the device to its default settings. Most of the time a hard reset can fix all your errors and issues.

Here’s how to do it:

• Step 1: Open the back cover of the JioFi router.
• Step 2: Locate the reset button on the back of the device.
• Step 3: Press and hold the reset button for 10-30 seconds. (You can use a pointed tool to easily press the reset button)
• Step 4: Release the reset button and wait for the device to reboot.

Now, you can power on the device and connect any mobile phone or laptop to check if everything is resolved.

Checking for Firmware Updates

Firmware updates can often fix bugs and improve the performance of your JioFi device. So it is recommended to update your device firmware to the latest version whenever available.

Here’s how to check for firmware updates:

• Step 1: Connect your JioFi device to your computer or smartphone.
• Step 2: Open your web browser and enter the following URL: http://jiofi.local.html/
• Step 3: Enter your login credentials and click on the “Login” button.
• Step 4: Click on “Settings” and then click on “Firmware Upgrade.”
• Step 5: If a firmware update is available, follow the instructions to download and install the update.

The default username and password to log in to the Jiofi.local.html dashboard is- administrator/administrator.

Log in with these credentials, or if you have changed these details earlier and forgot the SSID or password, you can check our article on how to reset your JioFi SSID and password.

Resetting Network Settings

If your JioFi device is having some kind of connectivity issues, you can try resetting the network settings on the device and regain the default setting to connect to the internet easily.

Here’s how to do it:

• Step 1: Connect your JioFi device to your computer.
• Step 2: Open your web browser and enter the following URL: http://jiofi.local.html/
• Step 3: Enter your login credentials and click on the “Login” button.
• Step 4: Click on “Settings” and then click on “Network.”
• Step 5: Click on “Reset” and then click on “OK” to confirm the reset.

Once you have completed the above steps, your network settings will reset to the default one, and any additional changes will be cleared.

Once the reset process is completed, reboot your router and connect it to a device to monitor the changes.

Contacting Jio Customer Support

If you’ve tried the troubleshooting methods above and are still experiencing issues with your JioFi device, it’s a good idea to contact Jio customer support for further assistance.

Here’s how to do it:

• Step 1: Visit the Jio website and locate the JioFi support number (1800-890-9999).
• Step 2: Call the support number and follow the instructions to speak with a customer support representative.
• Step 3: Provide the representative with your device serial number and account information to help expedite the support process.

Final Words:

Troubleshooting the common JioFi issues can be easy if you follow the step-by-step instructions we’ve provided in this article. Remember to reset your device, check for firmware updates, and reset network settings to fix common issues as the primary step.

If you’re still experiencing issues thereafter, don’t hesitate to contact Jio customer support for additional help. With these tips, you can easily solve the JioFi router not working problem in a few minutes.

Stay Connected 🙂